Terms of Service

1. Agreement to Terms

By accessing or using Digitoly Billing ("the Service"), operated by Digitoly Consulting ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

These Terms apply to all users including individuals, businesses, and organisations accessing the Service through billing.digitoly.com or any associated mobile application.

2. Description of Service

Digitoly Billing is a cloud-based invoicing and billing management software designed for Indian businesses. The Service provides tools for:

• Creating GST-compliant tax invoices, proforma invoices, delivery challans, and quotations
• Managing customers, products, and inventory
• Generating GST reports and GSTR-1 exports
• Recurring billing and subscription management
• Integration with e-commerce platforms

3. Account Registration

To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use of your account
• Ensuring your email address remains valid and accessible

We reserve the right to terminate accounts that provide false information or violate these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service to create fraudulent, misleading, or illegal invoices
• Attempt to circumvent or manipulate GST or any other tax obligations
• Use the Service for money laundering, tax evasion, or any illegal financial activity
• Share your account credentials with unauthorised persons
• Attempt to reverse engineer, copy, or create derivative works of the Service
• Use automated tools to scrape or extract data from the Service
• Interfere with the security, integrity, or performance of the Service
• Upload malicious code, viruses, or harmful content

5. GST and Tax Compliance Disclaimer

6. Subscription and Payment Terms

The Service is offered on a subscription basis. By subscribing to a paid plan:

• You authorise us to charge the subscription fee to your chosen payment method via Razorpay
• Subscriptions automatically renew at the end of each billing period unless cancelled
• Price changes will be notified at least 30 days in advance
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes
• Failure to pay may result in suspension or termination of your account

Please refer to our Refund Policy for information on cancellations and refunds.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

You retain ownership of all business data, customer information, and invoices you create using the Service. We do not sell your data to third parties.

8. Intellectual Property

The Service, including its design, features, code, and content, is owned by Digitoly Consulting and protected by Indian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your business purposes.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Digitoly Consulting shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from errors in GST calculations or tax filings
• Service interruptions, data loss, or security breaches beyond our reasonable control
• Actions or omissions of third-party services (Razorpay, Supabase, Vercel, etc.)

Our total liability to you for any claims arising from these Terms or use of the Service shall not exceed the amount you paid to us in the three months preceding the claim.

10. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or experience downtime due to circumstances beyond our control. We will endeavour to provide advance notice of planned maintenance.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will cease immediately
• You may export your data before termination using the CSV export feature
• We will retain your data for 90 days after termination, after which it may be permanently deleted
• No refunds will be issued for unused subscription periods unless required by our Refund Policy

We reserve the right to terminate or suspend accounts that violate these Terms without prior notice.

12. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

We encourage you to contact us first at connect@digitoly.com to resolve any disputes amicably before initiating legal proceedings.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or by displaying a notice on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms, please contact us: